FAQs

1. What types of fitness equipment and accessories do you sell?

At Kingz Fitness, we specialize in a wide range of fitness equipment and accessories. Our products include adjustable agility ladders, portable push-up boards, resistance bands, yoga mats, dumbbells, and much more. We offer everything you need to enhance your workouts and achieve your fitness goals.

2. How can your fitness tools enhance my workouts?

Our premium quality and versatile fitness tools are designed to take your training to the next level. Whether you're looking to build strength, improve flexibility, increase endurance, or enhance overall fitness, our equipment and accessories provide the necessary support and challenge to help you achieve your goals faster.

3. Are your fitness products suitable for all fitness levels?

Yes, our fitness products are suitable for all fitness levels. We offer a variety of equipment and accessories that can be adjusted to meet different fitness levels and abilities. Whether you're a beginner or an advanced fitness enthusiast, our products can be tailored to your specific needs and preferences.

4. What is your return policy?

We have a 30-day return policy. If you're not satisfied with your purchase, you can request a return within 30 days of receiving the item. To be eligible for a return, the item must be in the same condition as when you received it, unused, with tags, and in its original packaging. Please refer to our refund policy for more details.

5. How can I contact you for further assistance?

If you have any further questions or need assistance, you can contact us through the following channels:

  • Phone: 07738432847
  • Email: jk566642@outlook.com
  • Physical address: 8 Lower Common, Eversley, Hook RG27 0QT, United Kingdom

6. What is your refund policy?

Our refund policy allows for returns within 30 days of receiving the item. If your return is accepted, we will provide a refund to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to process the refund. For more information, please refer to our refund policy.

7. Do you offer exchanges?

Yes, we offer exchanges. If you wish to exchange an item, the fastest way is to return the item you have and make a separate purchase for the new item. This ensures that you get the desired item as quickly as possible.

8. Can I return personalized or custom-made items?

Unfortunately, we do not accept returns for personalized or custom-made items. These items are specially made to your specifications and cannot be resold. Please ensure that you double-check all customization details before placing your order.

9. Do you ship internationally?

Yes, we offer international shipping. However, please note that additional customs fees, taxes, and duties may apply depending on your location. These charges are the responsibility of the customer. Please check with your local customs office for more information.

10. Are there any items that cannot be returned?

Yes, there are certain items that cannot be returned. These include perishable goods, custom products, personal care goods, hazardous materials, flammable liquids, and gases. Additionally, sale items and gift cards are non-returnable. If you have any questions or concerns about a specific item, please contact us for further assistance.